Tom Street & Co. Solicitors Limited (company number 07798646, SRA number 566718)
Trading as Tribunal Claim Solicitors, DoIHaveACase, and LexConnectPro
These policies apply to all services provided by Tom Street & Co. Solicitors Limited, including tribunalclaimsolicitors.co.uk, doihaveacase.co.uk, and the LexConnectPro platform (lexconnectpro.com).
Data Protection and Privacy
Privacy Policy
How we collect, process, store, and protect your personal data. Covers all third-party processors (including AI providers), data retention periods, international transfers, special category data, and your rights under UK GDPR.
Cookie Policy
What cookies we use on our websites, what they do, and how to control them.
AI and Technology
AI Transparency & Automated Decision-Making Policy
Full details of every AI feature we use, which providers process your data, how AI outputs are used in your case, and your rights regarding automated decisions under the Data (Use and Access) Act 2025.
How We Use AI to Make Legal Help Affordable
A plain-English explanation of why we use AI, how it keeps costs down, the two-tier service model (AI-assisted or fully manual), and our commitment to access to justice.
Terms of Use
Terms and Conditions
The terms governing your use of the tribunalclaimsolicitors.co.uk website, including the tools, calculators, and Lexi chatbot.
Terms of Service: Tribunal Preparation Service
The full terms governing use of the LexConnectPro Tribunal Preparation tool, including AI processing consent, the distinction between draft and reviewed documents, solicitor review, and limitation of liability.
Legal Disclaimer
Important information about the limitations of the content and AI-generated outputs on our websites and platform.
Copyright
Intellectual property information, including AI-generated content and LexConnectPro documents.
Fees and Pricing
Transparent Pricing Policy
How our fees work, including the difference between AI-assisted and fully manual pricing.
No Win No Fee Policy
How our no-win-no-fee arrangements work and what they cover.
Complaints
Complaints
How to raise a complaint about our services, including complaints about AI-generated outputs.
Our Complaints Handling Procedure
Our full procedure for handling complaints, in accordance with SRA requirements.
Your Data Rights
Request for Information (Subject Access Request)
How to request a copy of the personal data we hold about you under UK GDPR Article 15.
Request for Erasure (Right to be Forgotten)
How to request deletion of your personal data under UK GDPR Article 17, including information about AI provider retention periods.
Regulatory Information
| Company | Tom Street & Co. Solicitors Limited |
| Company Number | 07798646 |
| SRA Registration | 566718 |
| ICO Registration | Z3316298 |
| Registered Address | Maidsgrove Farm, Frome, Somerset, BA11 2PY |
| Data Protection Officer | Tom Street (mail@tomstreet.co.uk) |
| Telephone | 020 3835 3940 |
We are regulated by the Solicitors Regulation Authority and subject to the SRA Standards and Regulations. If you are unhappy with our services, you can also contact the Legal Ombudsman or report a concern to the SRA.